Frequently Asked Questions

How do I create a team?

When you register for the City2City you will be asked to confirm your registration type – ‘I am a participant’ or ‘create a team’. If you are wanting to create a new team, click ‘create a team’.

How do I register within a team?

When you register for the City2City, you will be asked to confirm your registration type – individual or create a team. Click ‘I am a participant’ and you will be presented with another prompt of ‘Are you part of a team?’. Click to confirm that you are part of a team and you will be presented with an option to search for and select the team you would like to register with.

I have registered already, but would now like to create a new or join an existing team. What do I do?

If you wish to change teams or join a team, you can do this on the “Participant Summary” page.

In your participant email, there is a link to view your participant details. When viewing your participant summary, it will show what team you are in.

Click the button to Join Team or Change Team.

How do I change my registration details?

If you have registered with incorrect details or wish to change your details, then you may be able to change the details yourself.

In your participant email, there is a link to view your participant details. (as below) Click the link to return to your participant summary page.

Then you can view your details on screen and then edit accordingly.

To change your category or edit other details, click the edit button next to the appropriate section.

Can I register on the day?

No, registrations will not be available on the day. Registrations close at 5pm, Saturday 16 February 2019.

When do registrations close?

Registrations close at 5pm, Saturday 16 February 2019.

Can my kids take bikes, scooters, roller blades/skates or skateboards on the course?

No, due to the large number of participants expected and to ensure the safety of all City2City participants, bikes, scooters, roller blades/skates or skateboards are not permitted on the course.

Can I take my dog?

No, due to the large number of participants expected and to ensure the safety of all City2City participants, dogs and other animals are not permitted on the course.

Can I run/walk with a pram?

Yes, you can run/walk the City2City course with a pram – which must be in the control of an adult at all times. Prams are also permitted on the Dysons buses back to Albury after the race.

What time does the race start?

The Hume Bank City2City Run/Walk will start at Queen Elizabeth II Square on Dean Street, Albury on Sunday 17 February 2019.

• 10km Hume Bank Fun Run starting at 8.00am
• 7.5km Fernwood Fitness Fun Run starting at 8.20am*
• Johnsons MME Walk & Talk starting at 8.30am* (choose either 7.5km or 10km distance)

*pending final participant numbers, the 7.5km Fun Run and Walk&Talk start times may be delayed 5-10 mins.

The Run/Walk will finish at Junction Place on Elgin Boulevard. Roads will be re-opened to traffic at 11.00am.

Does everyone receive a finisher medal?

No, as the primary goal of the Hume Bank City2City is fundraising, and due to the large number of participants expected to enter, finisher medals will not be available. Participants will however have the option of downloading a finisher certificate at the completion of the event. For further details click here.

Will drink stations and water be available along the course?

Yes, there will be 5 drink stations in total along the course, approximately every 2kms. Due to the large number of participants expected, we are encouraging those planning to walk the course to carry a drink bottle, to assist ease the pressure on the Drink Stations.

How long is the course?

There are two courses, with different course lengths: 10km and 7.5km.

For both the 10km and 7.5km Fun Runs, participants must complete the course distance they have registered for, as indicated by their bib, following the direction of course marshals.

Walk &Talk participants can choose to walk either distance.

Can I have my race bib posted to me?

Yes, bib postage options are available and we encourage participants to select this option to ease the pressure on pre-event bib pick up.

To have your registration pack posted to you directly please select the ‘POST’ option during your registration process.

Registrations packs can be mailed out for a cost of $2.00 for registrations received through to midnight on Wednesday 31 January 2019.

A priority postage option is also available at a cost of $5.00 for registrations received from 1 February through to midnight on Sunday 10 February 2019.

If you register after midnight on Sunday 10 February 2019, your registration pack will only be available for collection from the nominated registration collections points.

If I have selected bib collection, when can I collect my race bib?

If you have not selected to have your registration pack posted to you, registration packs can be collected from the following registration collection points:

• Friday 15 February 2019, from 4.30pm to 6.30pm, Junction Place, cnr High St and Elgin Boulevard, Wodonga; or
• Saturday 16 February 2019, from 9.00am to 2.00pm, QEII Square, Dean St, Albury; or
• Sunday 17 February 2019, from 7.00am to 7.45am, QEII Square, Dean St, Albury.

How can I purchase merchandise?

Merchandise can be purchased at our City2City bib collection events. Dates and locations are:

• Friday 15 February 2019, from 4.30pm to 6.30pm, Junction Place, cnr High St and Elgin Boulevard, Wodonga; or
• Saturday 16 February 2019, from 9.00am to 2.00pm, QEII Square, Dean St, Albury; or
• Sunday 17 February 2019, from 7.00am to 7.45am, QEII Square, Dean St, Albury.

We will also be selling merchandise at our pop-up stalls in Albury and Wodonga to be scheduled in January and February. Locations and times will be posted on the City2City Facebook page.

I have registered and paid but decided not to participate, can I get a refund?

As per the event registration terms and conditions, refunds will only be made prior to 5pm Friday, February 8 2019, and will only be given for a medical reason supported by a medical certificate. A 50% administration fee will be deducted.