Frequently Asked Questions

  1. Home
  2. Frequently Asked Questions
How do I create a team?
How do I register within a team?
I have registered already, but would now like to create a new or join an existing team. What do I do?
How do I change my registration details?
Can I register on the day?
When do registrations close?
Can my kids take bikes, scooters, roller blades/skates or skateboards on the course?
Can I take my dog?
Can I run/walk with a pram?
What time does the race start?
Does everyone receive a finisher medal?
Will drink stations and water be available along the course?
How long is the course?
Can I have my race bib posted to me?
If I have selected bib collection, when can I collect my race bib?
How can I purchase merchandise?
I have registered and paid but decided not to participate, can I get a refund?
How do I create a team?

When you register for the City2City you will be asked to confirm your registration type – ‘I am a participant’ or ‘create a team’. If you are wanting to create a new team, click ‘create a team’.

How do I register within a team?

When you register for the City2City, you will be asked to confirm your registration type – individual or create a team. Click ‘I am a participant’ and you will be presented with another prompt of ‘Are you part of a team?’. Click to confirm that you are part of a team and you will be presented with an option to search for and select the team you would like to register with.

I have registered already, but would now like to create a new or join an existing team. What do I do?

If you wish to change teams or join a team, you can do this on the “Participant Summary” page.

In your participant email, there is a link to view your participant details. When viewing your participant summary, it will show what team you are in.

Click the button to Join Team or Change Team.

FAQ1

How do I change my registration details?

If you have registered with incorrect details or wish to change your details, then you may be able to change the details yourself.

In your participant email, there is a link to view your participant details. (as below) Click the link to return to your participant summary page.

FAQ2

Then you can view your details on screen and then edit accordingly.

To change your category or edit other details, click the edit button next to the appropriate section.

FAQ3

Can I register on the day?

No, registrations will not be available on the day. Registrations close at 5pm, Saturday 15 February 2020.

When do registrations close?

Registrations close at 5pm, Saturday 15 February 2020.

Can my kids take bikes, scooters, roller blades/skates or skateboards on the course?

No, due to the large number of participants expected and to ensure the safety of all City2City participants, bikes, scooters, roller blades/skates or skateboards are not permitted on the course.

Can I take my dog?

No, due to the large number of participants expected and to ensure the safety of all City2City participants, dogs and other animals are not permitted on the course.

Can I run/walk with a pram?

Yes, you can run/walk the City2City course with a pram – which must be in the control of an adult at all times. Prams are also permitted on the Dysons buses back to Albury after the race.

What time does the race start?

The Hume Bank City2City Run/Walk will start at Queen Elizabeth II Square on Dean Street, Albury on Sunday 16 February 2020.

  • 7.45am – NEW 15km Fun Run (sponsored by Back on Track Physiotherapy and The Athletes Foot)
  • 8.00am – 10km Fun Run (sponsored by Hume Bank)
  • 8.20am – 7.5km Fun Run (sponsored by Fernwood Fitness)
  • 8.25am – Walk & Talk – 10km or 7.5km course (sponsored by Johnsons MME)

*pending final participant numbers, the 10km and 7.5km Fun Runs and Walk&Talk start times may be delayed 5-10 mins.

The Run/Walk will finish at Junction Place on Elgin Boulevard. Roads will be re-opened to traffic at approximately 11.00am.

Does everyone receive a finisher medal?

No, as the primary goal of the Hume Bank City2City is fundraising, and due to the large number of participants expected to enter, finisher medals will not be available. Participants will however have the option of downloading a finisher certificate at the completion of the event. For further details click here.

Will drink stations and water be available along the course?

Yes, there will be 5 drink stations in total along the course, approximately every 2kms. Due to the large number of participants expected, we are encouraging those planning to walk the course to carry a drink bottle, to assist ease the pressure on the Drink Stations.

How long is the course?

The City2City includes 4 event options – a 15km fun run, a 10km fun run, and a 7.5km fun run. Participants in the Walk & Talk can choose to walk either the 10km or 7.5km distance (new 15km course only available as a Fun Run).

For all of the Fun Runs, participants must complete the course distance they have registered for, as indicated by their bib, following the direction of course marshals.

Can I have my race bib posted to me?

Yes, bib postage options are available and we encourage participants to select this option to ease the pressure on pre-event bib pick up.

To have your registration pack posted to you directly please select the ‘POST’ option during your registration process.

Registrations packs can be mailed out for a cost of $2.00 for registrations received through to midnight on Friday 31 January 2020.

A priority postage option is available at a cost of $5.00 for registrations received from Saturday 1 February through to midnight on Sunday 9 February 2020.

If you register after midnight on Sunday 9 February 2020, your registration pack will only be available for collection from the nominated registration collections point

If I have selected bib collection, when can I collect my race bib?

If you have not selected to have your registration pack posted to you, registration packs can be collected from the following registration collection points:

  • Friday 14 February 2020, from 4.30pm to 6.30pm, Junction Place, cnr High St and Elgin Boulevard, Wodonga; or
  • Saturday 15 February 2020, from 9.00am to 2.00pm, QEII Square, Dean St, Albury; or
  • Sunday 16 February 2020, from 7.00am to 7.45am, QEII Square, Dean St, Albury
How can I purchase merchandise?

Merchandise can be purchased at our City2City bib collection events. Dates and locations are:

  • Friday 14 February 2020, from 4.30pm to 6.30pm, Junction Place, cnr High St and Elgin Boulevard, Wodonga; or
  • Saturday 15 February 2020, from 9.00am to 2.00pm, QEII Square, Dean St, Albury; or
  • Sunday 16 February 2020, from 7.00am to 7.45am, QEII Square, Dean St, Albury.

We will also be selling merchandise at our pop-up stalls in Albury and Wodonga to be scheduled in January and February. Locations and times will be posted on the City2City Facebook page.

I have registered and paid but decided not to participate, can I get a refund?
Menu